1. GENERAL
Forexlive ("Forexlive", "us" or "we") respects the privacy of its clients, partners, visitors and registered clients, and its event participants (“clients”, or “you”), and is committed to protecting the personal information you may share with us. This Privacy Policy describes how Forexlive uses and protects any information that you give Forexlive when you use our website or any of our services or attend any of our events and conferences. If you continue to browse or use our website and/or any of its affiliated websites and/or services or by attending our events you acknowledge the terms of the following Privacy Policy, which together with our Terms and Conditions govern Forexlive's relationship with you
This Privacy Policy applies to any websites, applications, services, or tools in connection with Forexlive (collectively, the “Services”) where this Privacy Policy is referenced, regardless of how you access or use them.
Please carefully review the entire Privacy Policy to understand our practices regarding your personal data and how we will treat it.
The term "Forexlive”, “this website”, “the website”, “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of the website.
Forexlive is committed to ensuring that your privacy is protected as provided in this Privacy Policy. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.
2. PERSONAL DATA WE COLLECT
Summary: we collect various categories of Personal Data in order to meet our contractual obligations, and also to meet various legitimate interests, such as fraud prevention and marketing.
Data we collect about you from your use of the Services: one type of data is non-identifiable and anonymous information. We also collect several categories of personal data (“Personal Data”). Personal Data which is being gathered consists of any details which are personally identifiable provided consciously and voluntarily by a client, the client’s administrator or through your use of our websites (as described below), and when attending our events and conferences as a visitor or presenter
We may collect Personal Data, depending on the service we are proving, including your name and email address, phone number, photograph, postal address, birthdate, gender, position and organization name, performance evaluation, event recording, your bank account, credit card and other such payment and billing details, billing address, your account username and password and usage details, and other information you may choose to provide to us when you register for an account on the Services and when you are using our services features, or when registering and attending our meetings or conferences.
In addition, when you use our website, we automatically collect and record information related to this use, either independently or with the help of third-party service providers, through cookies and similar technologies. This information is collected to help us understand your preferences, both individually and in aggregate, so that we can offer a better user experience. Such information may include, inter alia: internet protocol (IP) Address, Mac address, device data, browser information, search history, date and time of registration and exit point, use time, platform type, operating system information and the like.
We collect your Personal Data on the basis that it is necessary for the performance of a contract with our clients or in order to take steps at the request of our users or prospective customers prior to entering into a contract. We also collect this data in accordance with our legitimate interests to offer and market our Services. Further, we may also share personal data provided by you while visiting our Website, with a third party, including our business partners or contributors, as described hereto, in order to provide our Services.
3. HOW WE COLLECT PERSONAL DATA OF YOURS
Summary: we collect Personal Data when you or your organization send it to us, or when a vendor, distributor or other business partner, sends it to us; we collect Personal Data through our website and Services, and through our interactions with you.
We collect Personal Data required to provide Services when you register interest, or when you provide us such information, by entering it manually or automatically, in the course of preparing a contract, or otherwise in engaging with us. We also collect Personal Data when you call us for support, in which case we collect the information you provide us.
Exhibitors at events may wish to scan your badge so they can contact you with more information. we may at times use a third-party service provider to provide badge scanning services to exhibitors who request it. By allowing an exhibitor to scan your badge you are consenting to have the third-party service provider to send the exhibitor your contact information, and thereafter you may be contacted by the exhibitor post-event. If you do not wish the exhibitor to contact you, please communicate this directly with the exhibitor at the event or thereafter.
We also collect Personal Data through your use of our websites. In other words, when you are using any of our platforms, we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. This includes technical information and behavioral information such as the visitors’s Internet protocol (IP) address used to connect your device to the Internet, your uniform resource locators (URL), operating system, type of browser, browser plug-in types and versions, screen resolution, Flash version, time zone setting, the visitor’s ‘clickstream’ on the platform, the period of time the visitor visited the platform, methods used to browse away from a page, and any phone number used to call our clients’ service number. We likewise may place cookies on your browsing devices (see 'Cookies' section below).
4. PURPOSES FOR USING THE PERSONAL DATA
Summary: we process Personal Data to meet our obligations, protect our rights, and manage our business.
We will use Personal Data to provide and improve our Services to our clients and others and meet our contractual, ethical and legal obligations. All Personal Data will remain accurate complete and relevant for the stated purposes for which it was processed, including, for example:
Processing which is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
in order to:
(a) Provide our customers with the Services and support;
(b) Verify and carry out financial transactions in relation to payments you make in connection with the Services. Processing which is necessary for the purposes of the legitimate interests pursued by Forexlive or by a third party of providing an efficient and wide-ranging service to clients
(c) Communicate with you with respect to the Services and your queries;
(d) Provide updates, technical troubleshooting, understanding and analyzing trends in connection with usage of the Services, and administering the Services.
(e) Track use of our Services to enable us to optimize them and improve your user experience when you use the Services;
(f) Monitor aggregate metrics and statistical information regarding the Services and the users thereof
(j) Diagnose or fix technology problems reported by our users or engineers.
(k) Notify you about changes to our Services and/or to financial products we manage.
(l) Contact you to give you commercial and marketing information about events or promotions or additional products or Services offered by us or our partners, which may be of interest to you, including in other locations.
(j) Solicit feedback in connection with the Services.
(k) Identify and authenticate your access to the login zone and secure our Services.
Processing which is necessary for compliance with a legal obligation to which Forexlive is subject:
(l) Compliance and audit purposes, such as meeting our reporting obligations in our various jurisdictions, anti-money laundering, tax related obligations, and for crime prevention and prosecution in so far as it relates to our staff, clients, service providers, facilities etc; and
(m) If necessary, enforce our terms, policies and legal agreements, comply with court orders and warrants and assist law enforcement agencies as required by law, to collect debts, to prevent fraud, infringements, identity thefts and any other service misuse, and to take any action in any legal dispute and proceeding.
You can opt out of receiving marketing emails by clicking on the unsubscribe link which we include in all our marketing emails, or by reaching out to us at: privacy@forexlive.com.
Emails, notifications and alerts to you based on your account settings. You can easily opt-out of these notifications and alerts from your account settings by checking the box “I don’t want to receive announcements anymore”, “unfollow” an author, Tag or category of content.
5. COOKIES
About our cookies, see here: https://www.forexlive.com/cookies/
6. PERSONAL DATA COLLECTED FROM OTHER SOURCES
We allow you to share information with social media sites or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatic access to certain personal data retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or have clicked on, etc.).
You control the personal data you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to the personal data retained by the respective social media site about you.
By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we can collect, use and retain the information provided by these social media sites in accordance with this Privacy Policy. We may also use plug-ins or other technologies from various social media sites. If you click on a link provided via a social media plug in, you are voluntarily establishing a connection with that respective social media site.
If you give us personal data about someone else, you must do so only with that person’s authorization. You should inform them how we collect, use, disclose, and retain their personal data according to our privacy policy.
7. HOW LONG WE KEEP YOUR DATA
Summary: we retain Personal Data according to our data retention policy, as required to meet our obligations, protect our rights, and manage our business.
We retain your personal data for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
8. DATA SHARING
Summary: we share Personal Data with our service providers, partners, and group companies, and authorities where required.
We do not sell or disseminate Personal Data to third parties for marketing purposes without your consent. We may ask your consent in order to share data with our business partners.
However, we share Personal Data with service providers and third parties for our operational purposes to enable the provisions of our services. Third parties who provide crucial functions such as: customer support platforms, hosting service providers, payment processors, analytics partners, third party account providers, security and/or social media services.
We may also share Personal Data to comply with applicable laws and regulations or to respond to a lawful request for information we receive.
Please note that we may share some of your personal data with our affiliate websites and companies within our group -- whether wholly or partially owned by us, and co-owned companies. This disclosure may be required for us to provide you access to other services of our group, and to facilitate our marketing and advertising activities. We attempt to minimize the amount of personal data we disclose to what is directly relevant and necessary to accomplish the specified purposes.
In the event we or any of our Services are acquired by or merged with a third party, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.
9. YOUR PRIVACY RIGHTS
Summary: depending on the law that applies to your Personal Data, you may have various data subject rights, such as rights to access, erase, and correct Personal Data, and information rights. We will respect any lawful request to exercise those rights.
You may have certain rights in connection with your Personal Data and the manner by which we handle it. Some of these rights may be subject to certain exceptions or limitations in accordance with applicable law. The following is a non-exhaustive list of certain privacy rights you may exercise:
§ Right to access your information. At any time, you may contact the Company as provided below, and request to access the Personal Data we hold about you.
§ Correcting your information. We may need to ask you to provide certain information to make sure you are who you claim to be. If you find the information on your account is not accurate, complete or updated, please provide us with the necessary information in order to correct it.
§ Withdrawing your consent. If processing occurs based on consent, you are entitled to contact us if you would like to withdraw your consent to the processing of your Personal Data. Exercising this right will not affect the lawfulness of processing based on consent before withdrawal.
§ Deleting or restricting access to your Personal Data. You may request to delete or restrict access to your Personal Data. We may postpone or deny your request if your Personal Data is in current use for providing services or for other legitimate purposes, in which case we will let you know if we are unable to do so and why.
§ Opt-out of marketing communications. If you wish to opt out of our use of your contact information for our direct marketing purposes, you can click the "Unsubscribe" button located within the most recent marketing email you received from us or contact us at.
§ Additional opt-out rights. Depending on where you are located, you may have additional rights to opt-out of certain uses of Personal Data
It is clarified for the removal of doubt, that where Personal Data is provided by a client or user being the data subject's employer, such data subject rights will have to be effected through that client or user, the data subject’s employer. In addition, data subject rights cannot be exercised in a manner inconsistent with the rights of our employees and staff, with our proprietary rights, and third-party rights. As such, job references, reviews, internal notes and assessments, documents and notes including proprietary information or forms of intellectual property, cannot be accessed or erased or rectified by data subjects. In addition, these rights may not be exercisable where they relate to data that is not in a structured form, for example emails, or where other exemptions apply data subjects have a right to withdraw their consent.
A data subject who wishes to modify, delete or retrieve their Personal Data, may do so by contacting us (privacy@forexlive.com). Note that we may have to undertake a process to identify a data subject exercising their rights. We may keep details of such rights exercised for its own compliance and audit requirements. Please note that Personal Data may be either deleted or retained in an aggregated manner without being linked to any identifiers or Personal Data, depending on technical commercial capability. Such information may continue to be used by us.
Data subjects in the EU have the right to lodge a complaint, with a data protection supervisory authority in the place of their habitual residence. If the supervisory authority fails to deal with a complaint, you may have the right to an effective judicial remedy.
10. HOW WE PROTECT YOUR DATA
Summary: we take data security very seriously, invest in security systems, and train our staff. In the event of a breach, we will notify the right people as required by law.
We protect your personal data against unauthorized access, unlawful use, accidental loss, corruption or destruction.
We follow industry standards to protect the personal data submitted to us, both during transmission and once we receive it. We use technical measures such as secure server software (SSL), firewalls and other encryption means, and password protection - to protect your data and the systems they are held in. We also use operational measures to protect the data, for example by limiting the number of people who have access to the databases in which our information is held.
Furthermore, our employees and third-party service providers have access to your non-public personal data only on a “need to know” basis. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your account information is completely segregated from the product parts of the Service and will not be used for any purpose other than to enable management and use of your account and the Services, as described in this Privacy Policy.
Forexlive shall act in accordance with its policies and with applicable law to promptly notify the relevant authorities and data subjects in the event that any Personal Data processed by Forexlive is lost, stolen, or where there has been any unauthorized access to it, all in accordance with applicable law and on the instructions of qualified authority. Forexlive shall promptly take reasonable remedial measures.
11. CROSS-BORDER DATA TRANSFERS
Summary: we transfer Personal Data within and to the EEA, and elsewhere with appropriate safeguards in place.
We may store and process information in various locations throughout the globe, including through cloud services. Most of the access and processing activities may be performed from Cyprus. The laws in those other countries may provide a lesser degree of data protection than the laws of your own country. Where your Data is transferred outside of the EEA, we will take all steps reasonably necessary to ensure that your Data is subject to appropriate safeguards, including entering into contracts that require the recipients to adhere to data protection standards that are considered satisfactory under EU law and other applicable, and that it is treated securely and in accordance with this Privacy Policy.
12. MINORS
We do not knowingly collect or solicit information or data from or about children under the age of 16 without parental consent, or knowingly allow children under the age of 16 to register for our Services. If you are under 16, do not register or attempt to register for any of the Services or send any information about yourself to us. If we learn that we have collected or have been sent Personal Data from a child under the age of 16 without appropriate permissions, we will delete that Personal Data as soon as reasonably practicable without any liability to Forexlive. If you believe that we might have collected or been sent information from a minor under the age of 16, please contact us at: privacy@forexlive.com, as soon as possible.
13. CONTACT US
If you have any concerns about the way we process your Personal Data, you are welcome to write to our DPO at privacy@forexlive.com We will look into your request and make good faith efforts to resolve any concern you may have
Or you can write to us here:
Finance Magnates CY Limited
11 Apostolou Andrea, Hyper Tower 3rd floor, Mesa Geitonia, 4007, Limassol, Cyprus
When you get in touch, we will come back to you as soon as possible and where possible within one month. If your request is more complicated, it may take a little longer to come back to you, but we will come back to you within two months of your request. We may also ask you to verify your identity before we provide any information to you.
14. CHANGES
We may change this policy from time to time by updating this page, and by providing any information to us you’re accepting such changes. You should check this page from time to time for any changes.
Last updated on October 2, 2023.
Finance Magnates CY Limited